N1 Security LLC – Mobile Connect Mobile Application

NetOne maintains an elite network combining the talents and resources of the “Best of the Best” independently-owned security companies nationwide. NetOne companies serve more than 775,000 customers across the U.S. and Canada. Each one of their member companies delivers leading security and communications services to protect homes and businesses nationwide, employing emerging technologies to let customers achieve greater control over their security efforts.

NEED

The Mobile Connect Application is an app that was spawned from a collective need for participating member companies to provide a mobile solution for their customers. The developed mobile application is intended to further engage the customer base through convenient methods for interaction as well as new methods for marketing and education.

PROCESS

Since each security company has different needs, third party services, and marketing initiatives, the application focused on common features for the initial phase of development that include, ability to view and pay bills, check alarm events, submit support requests, and more.

SOLUTION

Project MC was developed as a dynamic mobile application gathering
sources for customer data using client-side API’s created and installed on the
participating company’s servers. These API’s translate the alarm monitoring and
billing/service activities from external 3rd-party providers and process the data into a database optimized to support mobile devices. The unique benefit of the solution is that participating companies enjoy the economy of developing a universal system with a shared software code base, yet with their own company branded version of the mobile available in iTunes and Google Play.  In addition, Envative developed a Controller Console (web-based portal) to provide each company the ability to build and configure any form, file, or link desired that would feed their own company version of the mobile app.
This allows each company to create a truly unique and scalable solution while sharing in the reliability of a single source code base.

TELL US WHAT YOU THINK

 
 
 
 
 

Contact Info

  • 50 University Ave
  • Rochester, NY 14605
  • T: (585) 327-5640
  • F: (585) 327-5649
  • TF: (855) 368-2848
  • info@envative.com

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