Client Service and Project Support Specialist
This position will be responsible for the Client Service and Delivery of Envative software development projects. As the primary client contact, you will be responsible for managing project deliverables, timelines and budgets. You will work closely with Envative software engineers to ensure quality, timeliness and manage client expectations accordingly. Specific duties will include:
- Regular communications with clients and internal team regarding status, requirements and updates
- Tracking of Envative and client project deliverables
- Monitoring project budget
- Lead project kick-off and sprint review meetings
- Manage cross-sell/up-sell opportunities
- Creation of proposals for newly requested client work
- Time review and approvals for project teams and associated client billing
- Excellent written and verbal communication skills
- Proven ability to multi-task and re-prioritize effectively when needed
- Technical aptitude with ability to learn and work well with a development team
- Experience in project management strongly desired
Since 1997, Envative, Inc., located near the cultural district in Rochester, NY has been developing customized mobile and web applications across a multitude of vertical markets. Our capabilities also extend into more advanced engineering services, such as database management and system integration. Clients use our expert consulting, design, and programming skills to build innovative systems on a myriad of platforms. We pride ourselves on creating a relationship with our clients and help them implement technology that helps them reach their business goals.
Envative offers a casual, yet professional, small-company environment where your input and expertise is valued, your skills are challenged and your potential to directly impact company success is huge. When you combine all of this with a competitive compensation and benefits package that includes paid vacation and holiday time, personal days, 401(k) plan with employer match, medical and dental coverage, it’s easy to see “why Envative?”
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