The original processes that were employed by AES were very manual. Their staff was made up of volleyball club managers, experienced parents, and enthusiasts. They touted themselves as effective by virtue of experience with the sport. There was very little software technology employed. As they began to consider (around 2005) and pursue software solutions, they commissioned an independent developer to aid them. The work revealed the first incarnation of the AES Court Scheduler. It ‘worked’ to the level for which it was tested but new considerations could not be added.
Soon AES was confronted with larger opportunities. The events were reaching 8,000 players, plus families and fans. As the events got larger, their policies, procedures and software were put to the test and failed. In addition to the need for getting their scheduler software fixed, AES was getting requests for help with hotel logistics, score publications, website(s), and officiating tools. It became very clear as larger and larger clients requested AES services, failures of their software were too visible to continue on their current path.